Shipping Policy
Shipping Policy — ARTSI STUDIOS
Effective Date: May 10, 2026
At ARTSI STUDIOS, we aim to deliver every order safely, efficiently, and in premium condition.
Every canvas, sticker, and wall piece is carefully prepared and packaged to maintain quality during shipping.
1. Processing Time
Orders are typically processed within 1–3 business days after confirmation.
During high-demand periods, launches, or promotional campaigns, processing times may be slightly extended.
2. Shipping Areas
We currently ship across Morocco.
Delivery availability may vary depending on the customer’s location and courier coverage.
3. Delivery Time
Estimated delivery times:
- Casablanca: 1–2 business days
- Other Moroccan cities: 2–5 business days
Delivery times are estimates and may vary due to:
- Weather conditions
- Courier delays
- Public holidays
- High order volume
4. Shipping Fees
Shipping fees may vary depending on:
- City/location
- Product size
- Current promotional offers
Any applicable shipping fees will be displayed during checkout or confirmed before order validation.
5. Order Tracking
When available, customers may receive shipping updates or tracking information through:
- SMS
- Phone confirmation
6. Delivery Responsibility
Customers are responsible for providing:
- Correct shipping address
- Accurate phone number
- Availability during delivery
ARTSI STUDIOS is not responsible for failed deliveries caused by incorrect customer information.
7. Damaged Packages
If your package arrives visibly damaged, please contact us within 48 hours of delivery with:
- Your order number
- Photos of the package and product
- Description of the issue
We will review the situation and provide an appropriate solution.
8. Delays
While we work hard to ensure timely delivery, ARTSI STUDIOS cannot guarantee delivery dates in cases beyond our control, including:
- Courier disruptions
- Traffic or logistical delays
- National events or emergencies
9. Contact Us
For shipping questions or support:
ARTSI STUDIOS
🌐 artsistudios.com
📧 contact@artsistudios.com
ARTSI STUDIOS
Not decoration. Identity.